Unity: Toxicity in Multiplayer games Report 2023
Toxic behavior is increasing, but more & more people reacting to it accordingly.
Data was collected in the United States, the United Kingdom, and South Korea. 2522 players and 407 developers were surveyed.
The proportion of players encountering toxic behavior increased from 68% in 2021 to 74% in 2023.
The most common forms of toxic behavior are cheating (30%), deliberate attempts to disrupt the gameplay of others (29%), hatred towards other players (28%), unacceptable content (25%), and abuse of game mechanics (24%).
The most toxic players are found in shooters, racing games, and Battle Royale games. The least toxic players are in adventure games, puzzles, and card projects.
Half of users regularly encounter toxic players.
Developers more frequently than ordinary players report an increase in toxicity.
In 2023, 96% of users react to toxic behavior. They block such users, leave the game, and submit reports. In 2021, only 66% took active measures.
67% of players stated that they quit the game if they encounter toxic behavior.
74% of players mentioned that they wouldn't start playing a game known for its toxic audience.
Players believe that moderators and game studios are responsible for a healthy in-game environment.
81% of players believe that user protection from toxic behavior should become a priority for game studios.